FAQ

What are your candles made of? 

Candle Kreationz candles are made with 100% soy wax and non-toxic, premium grade phthalate free fragrance oils. 

Do I need a reservation? 

Yes in order to attend a class you will need to book an reservation but you can come shop during any class making time. 

How much does your experience cost?:

The candle pouring experience starts at $35.00. This price includes all the materials needed for the experience, the vessel, fragrance of your choice and wicks. Also included is assistance from our Scent Specialists who will guide you through the process. And of course, your finished candle to take home! 

Can I bring outside food or drink? 

Yes, just give us a heads up if you would like to bring anything with you. 

Is this experience good for kids?

We pour hot wax at temperatures of 185 degrees. For everyone’s safety, we recommend ages 10 and up to pour with us, with adult supervision. 

How long does it take to pour a candle?

The entire experience takes 90 minutes; however, you may move through the process as quickly as you’d like. Candles take 2 hours to cool. You can pickup later that day or another day. 

 

What happens to my candle if I don't pick it up within 14 days?

Candles that are not retrieved or shipped within 14 days will be donated. 

What forms of payment do you accept?

We accept cash and all major forms of credit and debit cards.

Store Hours

Classes are held Friday, Saturday and Sunday. You may also come in and shop during those times.

Late Policy

Life happens, so if you are running behind please call us. If you are running more than 15 minutes behind, we will reschedule you for another date or time.

I can no longer attend, can I get a refund?

Unfortunately not. We have a no refund policy on candle making experiences. We we will be happy to reschedule your session at a later date. Just email us at: jodent@candlekreationz.com.